Everything you need to know about getting your purchases from us to your doorstep!
Shipping countrywide is FREE for orders above 750.00 ZAR and below 25kg (volumetric/physical weight). Shipping rates depend on the size of your order and your location. Delivery takes between 2-4 working days, depending on your location. If you resid
Once your order is processed and booked for collection with our courier, you will get a tracking number with a clickable link via email. Please check your junk email folder if you do not get the email after checkout. You can track you order until it
Absolutely! Just select “Local Pickup” at checkout and you will be notified when your order is packed and ready to collect. If you would like to purchase the items you need over the counter at one of our branches, you are welcome to do so too. You do
Our lead time for delivery is usually 2-4 days. Please note that this is influenced by the volume of orders we’ve received that day and how big your order is. You have a higher chance of getting same-day delivery if you order before 12pm and stay nea
Once your order has been placed and processed, you will receive a confirmation email with your order details. When your order has been dispatched, you will receive another email that will have your tracking number. Orders with tracking numbers that s
To make payment and complete your order online, please use the link provided in your quote to access our automated system. Click the 'Pay Online' button to proceed to checkout. Here, you can fill in your shipping details for delivery or opt for in-st
We apologize for any inconvenience caused by the receipt of an incorrect product. Please send us a photo of the parcel as you received it. We will investigate the matter as quickly as possible. Our team is committed to ensuring that your issue is res
You have 3 options:. 1. Our Online Shop: Add the products you love to your Cart, then click the shopping icon on the top right-hand corner of the page, and click "Proceed To Checkout.". Please note, we do not ship outside South Africa. If your order
We do not deliver outside of South Africa. If you are based outside of the country and would like to place an order, you would need to complete full payment upfront and arrange for your own courier to deliver your parcel from our branch. All of our p
If you prefer to pick up your order from one of our store locations, simply select the 'Pick Up' option under the delivery method during the checkout process. Please take note of the store location your order may be collected from. Contact us if your