Helpful articles to assist you in making an informed decision when shopping with us.
Shipping costs are not included in the prices listed on our website. These are additional and vary depending on the weight of the parcel and your location relative to our branches. If you notice any discrepancies in shipping charges, please reach out
You are welcome to arrange your own courier or driver to collect your orders. Please communicate with us at when you place your order so we can process it accordingly. You may send us any waybills to attach to your parcel. Ensure the person who will
Yes, you can arrange for in-store collection of your order. If you prefer to collect your items rather than have them delivered, please let us know so we can process your order for pickup at the appropriate branch. Our branches are situated at the fo
We welcome people starting their own businesses and people who are looking to place large order. We offer bulk discounts on our packaging and raw materials. Most of our packaging is offered in singles and packs or boxes of larger quantities. These pa
Unfortunately we do not offer any label services. We do not apply your labels on our products and we do not print custom labels. You are welcome to apply your own labels on our products to re-sell. For label printing and branding queries, you may ref
Yes! We deliver all over South Africa. Currently, we do not deliver outside of South Africa but you are welcome to place an order and arrange for your own courier to collect your parcel if you are based outside the country (strictly EXWorks).
Of course!. Click here to browse all of our fragrance oils. We have a variety of different scents, including floral, fresh and woody scents.
At Brightpack, we take pride in being a registered supplier on the Central Supplier Database (CSD), which is maintained by the South African government. This means that our business is officially recognized and compliant with the necessary regulation